Prishtina, 30 December 2013 - From January 1 this year until December 25, 2031 complaints were filed for an offense at the Institution of Ombudsman, which represents an increase of 22 % compared with the last four years, said Monday the ombudsman, Sami Kurteshi at the closing conference of the year, adding that this year has been very successful for this institution.
He said that since 2013, the institution of the Ombudsman main challenges have been citizens and working with other institutions about the issues raised by citizens.
“By 31 December this year, no requirement of citizens in the institution of the Ombudsman will be left untreated and no answers that deserve to be at an institution or a citizen will remain undelivered”, said Kurteshi.
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